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Privacy Policy

Data sharing policy

All data provided through the group of websites is owned by ToolChimp. By giving information to ToolChimp you agree that it will be shared with The ToolChimp group of companies.

How to contact us

If you have any queries about how we use your information or on data protection generally, please contact us at ToolChimp, Customer Services, Unit 12, Lakes Farm, Rayne. Essex CM77 6TE. A full list of Group Companies who may receive your information is available from Customer Services at the above address.

How do I unsubscribe?

If you do not want to receive emails or Direct mail from us please write to ToolChimp, Customer Services, Unit 12, Lakes Farm, Rayne. Essex CM77 6TE. And state your wish to be removed from our customer list.

Please note:

We do not store credit card details nor do we share customer details with any 3rd parties. We do reserve the right for our customer advisor's to contact you regarding your account where necessary.
How long will it take before I stop receiving Mail / Email? For promotional emails and direct mail please allow up to 28 days to for us to process your request.

Do you use cookies, and why?

In order that we can monitor and improve our group of websites, we may gather certain information about you when you use it, including details of your domain name and IP (Internet Provider) address, operating system and browser. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand how you browse, search and navigate our website’s and which products, pages and advertisements you have viewed. We use cookies to make our website’s more user friendly to give you a better experience when you return to our website’s by, for example, allowing us to save your password so that you do not have to re-enter it every time you visit. Cookies are used to enable you to make purchases and store items in your basket whilst on the site’s. Please note, if your browser is set to reject cookies then unfortunately you will not be able to shop from our website’s. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie. This will give you the opportunity to decide whether to accept it or not. We may also use cookies to provide you with customised information from our web sites. For further information about cookies and how they are used, please visit www.aboutcookies.org

Need some support?

We are here to answer any questions you may have.

*PLEASE NOTE: Our office open hours: Mon - Fri: 09:00 - 17:30 Sat & Sun: We are CLOSED.


Unit 12, Lakes Farm,
Off Queenborough Lane,
CM77 6TE




01376 346197